Each item purchased will arrive in a silk, jewelry bag inside a signature gift box wrapped in ribbon.
Shipping
Blydesign ships anywhere within the continental U.S. All orders are shipped via USPS. Most orders (excludes custom orders) are shipped within 24 hours after purchase. The cost for shipping is $5.50 per item for priority mail. All orders over $75 ship free (standard shipping)!
Please allow 1-2 weeks for custom orders.
International Shipping
Most items will ship via priority mail, flat rate for $13.95 to most countries. Some larger items such as agate cuffs and heavy necklaces must ship in a larger box for $28.95. Any shipping overages paid will be refunded. Likewise, if your order costs more to ship than the prices listed above, you will receive an invoice for the difference to be paid before your item ships.
Please select "International shipping for (Small items)-$14.95" for:
Please contact us if you have any questions about international shipping.
Please allow 2-3 weeks for international orders.
Taxes
All residents of North Carolina are subject to a 7.25% sales tax.
Payment
Blydesign gladly excepts the following methods of payment:
Returns/Exchanges
Money Back Gaurantee
Blydesign strives to ensure that all customers are 100% happy with their purchase! If for some reason you are not, we will gladly offer you a store credit equal to the amount paid. If you would like a return, please send the item back to Blydesign within 7 days of purchase along with a written explanation for the return. Item must be in original packaging and in new condition to receive a return.
Please note: There can be no returns or exchanges on custom orders.
Repairs
If your item arrives damaged due to shipping mishandling, please return it to Blydesign within 7 days of purchase for repair.
Please take special care of your jewelry as some pieces are more fragile than others (please read care instructions carefully). Blydesign does not insure against lost or damaged jewelry after it has shipped, however we will happy to repair your jewelry. The Fee for Repairs costs from $15-45 depending on the item and supplies needed. Many of our items are vintage or one-of-a-kind, thus we cannot guarantee replacement pieces will be available. Please contact us for more information on repairs
Jewelry Care
Follow these tips to ensure the longevity of your jewelry...
·Put jewelry on after using cosmetics, hair spray or perfumes to avoid contact with substances and chemicals which can damage certain metals and stones. It is best to remove Gold plated and Brass rings before washing your hands. Always remove your rings and fine jewelry before using any product that contains bleach. Bleach can cause gold and other metal alloys to breakdown leaving the metal irreparably damaged. This includes swimming pools and bathing in hot tubs as chlorine products are added to prevent bacteria growth.
Storage
·Soft stones like lapis, malachite, amber, turquoise, pearls and opals can easily be scratched by pin stems and the edges of other jewelry. Protect these pieces by wrapping them in jeweler's tissue and storing separately. Fresh Water pearls are best stored in a special jewelry pouch because of their softness. Never store Pearls in plastic bags! Storing beaded necklaces flat is highly recommended to reduce stretching. Do not store jewelry in your bathroom as the humidity and use of hair products may harm the finish.
Pearls
·Protect from scratches; perfumes and household chemicals which can wear away the nacre or cause color change. Pearls can be damaged by liquid tarnish removers and certain abrasives. A soft cloth is all that's needed to polish your pearl jewelry. If cleaning other parts of the jewelry piece is needed (such as settings or ring bands), use care to only apply treatment to these surfaces, avoiding the pearl itself. Dyed Pearls should be kept free from water or perspiration.
Brass
·Sleeping, Swimming and Exercising will often oxidize the metals in your jewelry very quickly. To restore shine, wipe with a polishing cloth.
· Many of our pieces have been purposefully oxidized to create an aged finish. Do not clean these pieces with jewelry polish. If you wish to slow the oxidation process, store these pieces in plastic bags and make sure not to wear them during activities where you might perspire. Some of our pieces are made using raw brass which has a matte finish (not shiny). To continue with the desired look of this metal, it has not been coated or polished; therefore these pieces will oxidize over time creating a beautiful patina.
Gold and Silver
·The best way to clean your Gold and Silver jewelry is with a mild detergent and water solution or a soft, polishing cloth. When caring for your jewelry, never use anything but 100% cotton as a polishing cloth since paper, polyester, and coarse fabrics often contain wood fibers or synthetics. These materials may impart fine scratches in the metal, especially on sterling silver. Jewelry polish may be used on Gold Filled jewelry, but special care must be made to prevent contact with pearls and other soft stones.
Please feel free to contact us with any other questions you may have regarding the care of your jewelry.
